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Today we talk to our partner Carlos Caparros, new head of the Planetacasa Las Delicias office.
We are proud of your progress as an agent within the company and that is why we want to share with you this short interview where you explain what your experience has been like since you started.
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” A home can be sold in a matter of minutes”. – Carlos Caparros
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In which area of Malaga does your work take place??
Our field of work, and more specifically mine, takes place in the neighborhood of Las Delicias and Girón. They are two very happy and popular neighborhoods with very good neighbors..
I am very happy with my area. They always treat me with a lot of respect and education..
Carlos, thanks to your good work, you have recently been recognized as Head of the Las Delicias office. What has your experience been like, going from adviser to manager??
– super positive. Especially a lot of learning, effort and commitment to the profession of real estate agent. Coming to work goes beyond the economic reward, and the experiences with each client are what make you come every day with more desire to help them find their home.
Currently, what worries your buyer customers the most??
Depends on the type of buyer. It is important to know if you are going to use it as your habitual residence or a second residence. What most worries customers is knowing how much they can pay to buy. Normally they are advised by their bank and seek to find a home that they can comfortably finance. In these cases we always try to offer you the best solution., un specialized financial advice and good legal advice.
The key is to give a sincere and personal treatment and that there is good communication to find exactly what they are looking for without detours. Also offer a lot of information about the servicios that we can lend them since our work goes beyond the sale. We like to keep a good follow-up on our clients in case they need something we can help them with..
Have you noticed any trend change in current buyers??
The truth is that, our regular customers are usually people from Malaga and usually move within the capital. To a lesser extent, we have noticed that people from other provinces come with the intention of settling in Malaga, they especially come looking for the sea. We like to give these people who do not know Malaga special treatment, since we must give them extra information about the area and the services and amenities it offers so that they feel comfortable and find the ideal home for them..
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“The key is to give a sincere and personal treatment.”
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In general terms, what is the main difficulty you usually encounter?
Clients come with a lot of misinformation, especially in financial terms. They do not know how much they can invest in their home, and many times we find people who, unfortunately, due to their work and economic circumstances, do not have the possibility of buying a home. But that's what we are for, to filter each sale and prevent many buying customers from wasting time and being well advised on their true purchasing power.
“Don't be afraid to ask, for that we are.”
Por otro lado, We also found a lot of labor intrusion and competition. Anyone can currently act as a real estate consultant without having any prior training. Of course, logically, the service and dedication in the work that is developed will not be the same. Good management and a good knowledge of the area are essential.
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What do your clients appreciate most about your work?
The closeness. The humanity with which we try to treat each person. Our communication is direct and personal with each client. We are flexible and adapt to the real circumstances of each person, because each client is individual. In the end, it's not just a number, is much more, It is a story that is behind each person and that you end up sharing. There is an emotional implication, and the client notices and appreciates it. That is the most exciting thing about my profession..
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What advice would you give to people who are thinking of selling their home??
Put yourself in good hands and trust your adviser. Clients have the ability to choose between several real estate agents, My recommendation is that they stay with the one that offers them the best services adapted to them.. Above all the closeness , professionalism and personal treatment are essential.
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Currently, Media, How long does it take to sell a home?
A home can be sold in a matter of minutes. If the property has a fair price, and we have in our database the buyer who is looking for that perfect property and adapted to it, it is simply marrying buyer and seller. But for this it is necessary to have the right information., be at the right time, and have a perfect knowledge of your area. In summary, if you have a buyer and a seller committed to you, it is much easier to manage a quick sale.
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What doubts do owners have when they want to put a house up for sale??
The eternal battle on the price. Many owners make the mistake of wanting to set a high price to lower. This, in the long run, It is a problem since it delays the sale and the floor "burns", (es decir, interest in acquiring this home is lost and its market value drops). Putting a fair price from the beginning is the key to attracting a good interested buyer.
Another handicap is exclusivity. Sellers come with many prejudices against exclusive work, When really, what they are contracting with exclusivity is a series of specialized services that will make the sale of your home much easier, and will ensure that your home is managed by expert agents who use all their time and resources to sell your home at the best possible price and with the best guarantees..
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What would you say are the 3 Fundamental keys to quickly sell a property?
Always, the value for money and the good service of the real estate consultant who manages it.
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If you liked this interview, Do not miss more outstanding information from the PLANETACASA group
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